This series mainly elaborated from the technical level how to realize the message sent by end user in wechat APP can be delivered to the C4C system, and how to push the reply back to wechat app after the message sent by C4C system based on wechat. Based on this simplest one-shot, one-take scenario, Partner can develop more complex integration scenarios on its own.
Sample scenario
- After wechat users pay attention to the Service public account, they can directly talk with the public account, and directly generate Service Request based on the conversation content in the C4C system
The following figure is the service request automatically generated in the C4C system based on the conversation between wechat users and public accounts:
- C4C agent directly replies to this service request in the system:
Wechat users can receive this reply message directly on wechat app:
The knowledge required to complete this series
- Simple C4C configuration;
- Basic nodeJS development knowledge;
- Master the usage of a cloud platform, because the server side of the wechat public number test needs to be deployed on the cloud platform
blog list
- setup your development environment
- development Q&A service using nodejs
- Trigger C4C Account creation in Wechat
- Send C4C Data change notification to Wechat
- embedded your UI5 application to Wechat
- Retrieve Wechat User info via oAuth2 and display it in UI5 application
- use Redis to store Wechat conversation history
- Map integration
- Create C4C Social Media Message and Service within Wechat
- Use Wechat app to receive Service Request reply made from C4C
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