The application of OA system is deepening and gradually completing the transformation from “paperless” to “intelligent”. As the core of OA system application, workflow technology has also undergone a great change.
As we know, the standard definition of workflow is: automation of part or whole of a business process in a computer application environment. This is a relatively traditional definition, which is characterized by the use of computers instead of manual operations. It can be attributed to the application of workflow 1.0 era, which realized the most basic office automation, also known as “paperless office”.
In the workflow 1.0, every process in OA system is isolated, independent operation, each process, and the data are not and other processes interact and integrate, also does not have the third party system to integrate, this creates a lot of process, system, data island island, when more and more of these islands, The efficiency of enterprise office through informatization will decline instead. More seriously, it will lead to the information system out of control.
Therefore, workflow 1.0 era system can only achieve simple approval and co-organizing process, has been difficult to meet the higher level of office needs of customers.
Why does this happen? PHPOA has found in its business that OA system and other application systems have developed rapidly in the past decade. Customers’ applications are becoming more and more mature and in-depth, with more and more systems, more and more complex processes and more and more massive data. Therefore, the data integration between workflow within OA system, as well as between OA system and other application systems, becomes extremely important and urgent.
Based on this background, PHPOA put forward the concept of workflow 2.0. Workflow 2.0 is defined as the realization of automation, intelligence and integration of work process management. Its most important feature is that it can easily realize data integration and data statistics and eliminate information islands, which are embodied in two aspects:
1. Data integration among workflow within OA system, such as loan and reimbursement, budget and final account; 2. Data integration between OA workflow and other business systems, such as HR, ERP, CRM, etc.Copy the code
Data integration is not a feature of large enterprise applications. In fact, many small and medium enterprises also have strong demand for this application. Of course, some small and medium enterprises have not fully realized the value of data integration. Through PHPOA’s presentation, we can see how important workflow 2.0 systems featuring data integration are to enterprises in the daily office scenarios of the finance department.
Example 1: Every month, the financial department will send financial statements to the leadership in OA system and go through the approval process. Can the data of this approval statement be collected directly from the financial system as required? Otherwise, it’s easy to make mistakes every time you fill in such a large amount of data, and you need to check it before you dare to send it, which takes too much time.
Example 2: After the approval of reimbursement and procurement in the OA system, the last step is to enter financial accounts and generate vouchers. The current practice is that the cashier checks the approval slip and enters the data into the financial system, which is cumbersome and error-prone. How I hope that after the documents in OA system are approved, the data can be directly transmitted to the financial system to generate vouchers directly.
These problems not only exist in the financial department, in personnel, marketing, production and other departments are also widespread. The common reason of these problems is that the system can not integrate data, resulting in a lot of repetitive work, resulting in low efficiency and difficult to ensure the quality of work.
Workflow 2.0 solves the above problems well. It not only realizes the data integration within OA system, but also realizes the data integration between OA system and third-party application system. The synchronous exchange and sharing of data are realized, thus simplifying redundant processes, eliminating repetitive work, and effectively improving work efficiency and accuracy.
After PHPOA workflow 4.0 becomes the mainstream, PHPOA workflow 4.0 will be more intelligent and more integrated, which is the development direction of workflow technology in the future and also the focus of OA system technology development and application. PHPOA Workflow 4.0 will greatly deepen the application of OA system, so that OA system play a new value. OA systems without workflow 4.0 will soon be abandoned by The Times.
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