Frequently asked questions, also known as frequently asked questions, are mainly used to provide consulting services for users by organizing some possible frequently asked questions in advance. A good QUESTION and Answer (FAQ) page will contain basic information about your product or service. In this article, I will tell you how to make a Q&A page, when to use it, what the benefits are, and some examples of high quality Q&A sites.

1. The value of the Q&A page

Frequently asked Questions (FAQ) pages can be found on many websites. These pages list frequently asked questions and are a form of online help. When using the functionality of the site or service will often encounter some seemingly very simple, but not after explanation may be difficult to understand, sometimes even lose customers because of the impact of these details, in fact, in many cases, as long as a simple explanation can solve these problems, this is the value of the FAQ.

2. How to make a Q&A page?

Not all companies choose to add AN FAQ (question and answer page) to their website, but if your customers come to you for help with the same questions over and over again, you may want to set up a FAQ right away. You can use the “Baklib” online platform (quick registration), select a template, add the required features, replace images, text, etc., and quickly create your own Q&A page. From this site, if you need to add FAQ content, you can add a “Columns” module to publish articles to answer frequently asked questions.

3. 5 reasons to write a Q&A page

In addition to its direct answer to customer questions, here are a few reasons why you should create a Q&A page as soon as possible:

Reason one: It reduces customer frustration

In the Internet age, people read in fragments, so they need to get the information they need quickly, and people are becoming more and more impatient. This means that enterprises need to let customers understand the brand as soon as possible and solve customers’ potential problems as soon as possible. If customers can’t find answers to simple questions, they may abandon your brand.

Reason two: To gain customer loyalty

A good FAQ page allows a business to gain the trust of customers and prevent negative comments, because it also shows that you understand their potential pain points and are willing to address them.

Reason 3: Improve the conversion effect

If your page is well structured, your FREQUENTLY asked questions page can be a great way to convert. Optimizing these resources will drive both old and new customers and make your page work.

Reason 4: Save time

Instead of answering a lot of different questions from customers, they can just read your FAQ page. This is convenient for businesses and customers themselves.

Reason 5: Improve SEO effectiveness

By optimizing your FAQ web design, including keywords, cleanliness, and so on, your site can rank higher in search engines. You can link keywords to other pages on your site, which in turn will drive more traffic and also improve YOUR SEO results.

4. How to make a FAQ page

Check out this blog post from Baklib :(website optimization expert tells you how to create a corporate FAQ page?)