SAP C4C problem:

1, service-new ticket-save and Open.

2, there will be a request for 30 seconds or so, and then the UI side will cancel.

The request URL is: xxx.crm.ondemand.com/sap(cz1TSUQ…

First, you can check whether there is a clear error message in the background from the Chrome Developer Tools Console and the JSON request response in the Network TAB. Based on my past experience, this should be caused by a background request execution error.

If you want to see only the details of the HTTP request sent to the background, you can see this article: How to view the details of the REQUEST sent by the C4C foreground in Chrome Development Tool.

The best solution is to debug the ABAP code in the C4C backend system, but I cannot share the debugging steps because the client and partners cannot log into the SAP backend system.

Recurring problems:

"--boundary Function: 00163E0114E41ED0B3C8CADFC5CC4B16 ContextId: f4aadafb9126529527aa4f3f62e9a96a WocId: /BYD_COD/ServiceOnDemand/AgentQueue/COD_SEOD_AGENT_QUEUE_WCF.WCF.uiwoc ViewId: /BYD_COD/ServiceOnDemand/AgentQueue/SEOD_Ticket_MD_SADL_WCVIEW.WCVIEW.uiwocview Content-Type: text/json request-type: rfc_json {"IMPORTING": {"IT_NOTIF_CNTR_TYPE": [{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED198FD5D6EB75A2D63"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED199C177AF601FFB7A"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED19AEDF8111E0B3BC6"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED19CB72A6A1BFA571B"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED19DD0F22A917B6CE0"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED1A08353EB2E66CD4D"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011EE191D763A83BE66ED8"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011EE19AB01BD93576FFEF"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011EE19D8862ED9598E94E"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E01602A1EE18B944454D0412C35"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E01602A1EE18D8B9C12B9403437"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0128081EE181E3E47128B43E34"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0128081EE1859330277F410385"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0128081EE1859310A9052FE343"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BAC257891DEB91A018B3D29A083C"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BAC257891DEB919428661DC88F84"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0285D01EE1A4DD5CFAA4EADBA6"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0285C41EE1A593BBD2BA58B51A"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0285D01ED1A5FEB9BE14AB30CA"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028D9C1ED1B6C2B306F98968F9"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E034D731EE280E8E10042D6F690"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028B121ED1B1D264FB143CBD8D"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028B301ED1B0B84D804A736F06"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BA6552471DEB83B5DC30D4F94F8C"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"44AAC1F6B29D3BFEE10000000A422031"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BA6552471DEB83BAA4030C1E4074"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028B121ED1B1D2BA7ED1815E51"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E05EC341ED3ACEA2421B79BA449"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C01D1ED3BED71016C5D83E11"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C01D1EE483C8B33D426A7076"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114EA1DDFB1C747F4FB5E46D2"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114EA1DDFB1C9CD5FBC040A68"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114EA1DDFB1CA4CE48CF0CB45"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114ED1DEFB1DD1A963EB34770"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C2721EE498A67E034EF3FC36"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C2721EE498A68A16549CDC64"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C2721EE498A685C035EDDC64"}, {"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BAC2B7F11DEB8A865F0A20189347"}]},"EXPORTING":null,"CHANGING":null,"TABLES":null,"LOG":null}
--boundary--"
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Chrome HTTP status canceled

More of Jerry’s original articles can be found in “Wang Zixi” :