How does the fully automated management platform serve smes?
Traditionally, fully automated software suites have been considered “high-value” configurations, but only for large companies that want to spend a lot of money on fully automated solutions.
Startups and smaller companies have to specialize in business processes, try to integrate a bunch of different solutions, and then spend more time managing their solutions and growing their businesses.
Now, as fully automated enterprise systems mature, the barriers to use are starting to drop, enabling smes with limited technology and resources to order online and have immediate access to applications. Smes do not have to invest a lot of money up front and purchase the necessary infrastructure, software licensing and installation services. From this point of view, the use of fully automated systems is a beneficial option for smes.
The Full Automation Suite (FAS) serves as the underlying business process facility that provides a structured and standardized approach to the service delivery lifecycle.
FAS can examine every detail of business processes and potentially improve or eliminate the way people work. In addition, the benefits of FAS suggest that fully automated software can easily pay for itself within a year — significantly increasing margins.
The most common FAS solutions cover major functions that help organizations manage most of their day-to-day operations, typically including project management and documentation, time tracking, billing and reporting, labor utilization, and customer relationship management.
No matter the size, a modern enterprise has a big characteristic, to achieve fully automated management, it must have a software system, or on a platform, to complete the integration of all internal and even external data. However, after using software for many systems, the biggest problem they will face is how to integrate these systems.
The latest generation of FAS systems are web-based and have application program interfaces (apis) that work well with other applications on the network. For example, 8MSaaS FAS enterprise fully automated management system, the design of each module for the purpose of collaborative work, data sharing, to solve the problem of data redundancy and data inconsistency in the distributed system, to achieve integrated operation.
Fully automated enterprise solutions such as 8MSaaS FAS typically include the following modules:
Customer Relationship Management (CRM) :
— Customers can submit and receive applications anytime, anywhere, and business and operations departments can instantly create quotes, sales orders, delivery notices and provide customer service.
Portfolio Management (PPM)
— Project team members can submit deliverables in real time, and project activities and status are automatically updated in real time.
Service management
— Help service teams collect, manage, store, and analyze service data that is critical to the service business.
timesheets
— Tracking the working time of employees in different areas and departments clearly and accurately, including project and non-project activities, effectively improving the work efficiency of employees and realizing fine management.
Supplier Relationship Management (SRM)
Your business and operations teams can submit and receive business applications, and suppliers and contractors can create quotes, sales orders, delivery notices and services online.
Electronic Document Management System (E-DMS)
Implement a metadata-driven service that organizes documents according to the administrator’s preferred parameters and improves the efficiency of locating files.
Management accounting
Full financial management connected to the business, where every request, interaction or action is a transaction that can be audited and tracked.
The 8MSaaS FAS fully automated solution enables companies to report important metrics to better understand their operations, bringing the following benefits to smes:
1- Reduce costs for the business
Most small and medium-sized enterprises can hardly bear the cost. 8MSaaS FAS can be leased, so that enterprise users can use IT immediately. They do not need to worry about service upgrade and server operation and maintenance, which greatly reduces enterprise IT deployment and maintenance costs.
2- Data security is guaranteed
8MSaaS FAS full automation software adopts the highest level of international transmission encryption, gathering storage, backup, firewall, operation monitoring management and professional strong operation and maintenance team, to provide the most stringent check for user data security.
3- Easy scalability
As the business grows, so does the size and complexity of the project. 8MSaaS FAS provides visibility into the medium-term profitability of the project, with the ability to scale with customers.