Chefs and service workers are among the professions most likely to disappear in the future, with their jobs soon to be replaced by AI, according to the book The Great Jobs Crash. Now, that prophecy is not far off.
▲ Photo source: The Great Employment Crash
Recently, Haidilao opened China’s first smart hotpot restaurant in Beijing. It is said that the restaurant has been planned for 3 years from the idea to the ground, with an investment of 100 million yuan, and officially opened on October 28.
In recent years, more and more big companies have experimented with smart restaurants, but most of them are similar, which has drawn ridicule from consumers. So, what is special and surprising about the smart hotpot restaurant created by Haidilao, and whether it can overturn people’s opinions on smart restaurant?
01 million to build the wisdom of hot pot restaurant how “ox”?
1. The space capsule allele area changes from manicure, shoe polishing and rubbing machine to large-scale game scene
Speaking of submarine fishing will speak of its services, and the most representative to number its “human” allele area. This time, the waiting area is not only full of ideas in the shape, with the theme of the smart restaurant, to create a feeling like being in a space capsule.
In the service has also been upgraded, from the previous manicure, shoe shine, massage chair services, upgraded to a large screen interactive games, a large game scene in seconds. As long as the scan code can enter the game, currently support the same store PK, will do in the city and even the national, global PK.
2. All intelligent kitchen: not only “block” mice, but also save nearly 37% of labor costs
Compared with the allele area, the intelligent kitchen can be said to be a bright spot of the smart restaurant.
Intelligent dishes warehouse: the food material processing is uniformly pre-processed to the central kitchen for centralized processing and distribution. All dishes are from the automatic temperature control 300,000-level ultra-clean intelligent dishes warehouse, through the whole process of 0~4℃ cold chain preservation logistics direct store, into the automatic dish machine.
▲ Image source: Red Fire Station
▲ Image source: Artificial Intelligence Robot Alliance
Automatic dish delivery machine: The automatic dish delivery machine is connected with the front desk ordering system. The mechanical arm will put the selected dishes on the conveyor belt, and then the robot will send them to the customer’s table, completing the automatic dish delivery process from the dishes in storage to out of storage.
▲ Mechanical arm serving, photo source: Red Fire Station
▲ Food delivery robot, photo source: Red Fire Station
Exclusive “ID card” for real-time monitoring of each dish: Cooperate with the automatic dish extraction machine of the store, load the RFID food material supervision system, and equip each dish with exclusive “ID card” for real-time tracking, so as to accurately control the shelf life of dishes and automatically discard expired goods.
Total kitchen control console, unified management: The Intelligent Kitchen Management System (IKMS) is like the Intelligent brain of the Kitchen. It collects the data of all aspects of the smart Kitchen and conducts multi-dimensional analysis of the data to monitor the overall running status, production status, inventory status and shelf life status of the Kitchen in real time. Unified management of smart kitchen.
▲ Image source: Red Fire Station
Haidilao founder and chairman Zhang Yong once said, “When our kitchen is automated, we can reduce the risk of on-site management to a low level. When there are few people in the kitchen, there are few mice in the kitchen.”
And this “watertight” intelligent management, not only realized the kitchen automation production, with science and technology to ensure food safety, it is said that the sea can save nearly 37% of the kitchen labor costs.
3. An immersive dining experience with tens of millions of dollars
In creating a dining environment, haidao this time no careless, spend millions to create a panoramic layout of 360 degrees stereo projection. It is worth mentioning that the projected content can also be customized to create an exclusive dining scene experience.
▲ Image source: Haidilao
4. Subvert the traditional bottom of the pot to create a customized hot pot taste
In addition to the dining scene can be customized, this smart restaurant even hot pot taste is customized, from taste, raw materials, accessories to fresh materials can be customized according to personal preferences, up to 0.5 grams of accurate configuration.
▲ Automatic pot matching machine, can be customized according to your taste pot bottom, picture source: Red fire station
In addition, Haidilao Smart restaurant will set up exclusive pot bottom files for customers through the system, and you can name your own pot bottom, every time you come to Haidilao, you can easily relive your favorite hot pot taste. For members who reach a certain level, they can share their customized pot bottom with their family and friends through haidilao APP in the future, and PK their favorite exclusive taste.
▲ Image source: Red Fire Station
02 More than Haidilao multi-tycoon coincidentally aiming at “smart restaurant”
In fact, not only Haidilao, a number of traditional catering brands have also begun to force the wisdom of the restaurant, and even Ali, Country Garden and other cross-industry giants are also non-stop to “grab food”, the era of intelligent catering has “killed”!
Here are some of the most famous restaurants you’ve ever seen:
1. Wufangzhai Empty Restaurant: the turnover in the first month increased by 40%
In January this year, Wufangzhai and Ali Word-of-mouth opened the first unmanned smart restaurant in Hangzhou, and achieved encouraging results in the first month of landing:
- The turnover increased by more than 40% year on year, and the unit price of pen increased by 14.5%.
- The human efficiency increased three times, the ordering time was greatly shortened, and the dining efficiency was significantly improved;
- Among the TOP10 dishes recommended by big data, the hit rate of ordering is 65%.
- The store has reduced its staff from 13 to six, saving 420,000 yuan a year in labor costs
▲ Intelligent table fetching, photo source: Catering vision laboratory
2. Decos: 2,300 stores of the future
At the end of last year, Decos opened its first “self-service” restaurant in Shanghai, and said that in the future, 2,300 Decos stores will be upgraded from this “self-service” restaurant to “future stores”, which are not limited to unmanned intelligence, but will also be upgraded in three aspects of experience, product and service.
▲ Consumers input password to get food, photo source: Curiosity Daily
Internet, real estate and home furnishing giants are also robbing across borders:
3. Country Garden is rolling out 1,000 robot restaurants
Recently, real estate giant Country Garden announced its plan to enter the catering industry with a high profile: it will open 1,000 robot restaurants.
What’s more, country Garden has put a “big trick”, which is even better than the aforementioned old brand unmanned restaurant: the whole process of ordering, serving, cooking, washing dishes and so on is completed by robots in the store. The front hall and back kitchen can be realized by robots! Mode and catering a brother hai Di Lao opened the smart restaurant is very similar.
According to Yang Guoqiang, founder of Country Garden, “There are dozens of robots in each restaurant, and each robot is taught to cook a dish by the chef. Tens of thousands of robots are made, which can be used to make Chinese restaurants in China, and may also be promoted to Europe, America and even the world.”
4. Home appliance giant Changhong: Changhong’s “robot restaurant” was born
Recently, traditional home appliance giant Changhong made a “big move” — the first cross-border catering, and developed a complete ecological chain of smart kitchen: with kitchen robot as the core, the system through data through farm planting, clean vegetable processing, cold chain distribution, smart cooking to mobile ordering, food ingredients traceability and other processes.
Moreover, Changhong is not going to directly open restaurants, but like a “power plant”, to provide services for b-end enterprises of group meals, which means that more catering brands can “borrow” to complete the intelligent upgrade! According to changhong reveal, classics calculate, in Chengdu originally the kitchen team after 15 people, estimate a year can save labor cost 198,200 yuan, produce long-term economic benefit.
▲ Image source: Dacross Technology
5. Internet giants Alibaba and JINGdong: have already grabbed the beach layout
Two years ago, Ali proposed “new retail”, stirring up “towering waves” in the industry, and once again in advance of the “intelligent catering” field attack pool:
- In November 2017, Ali Koubei announced the full opening of unmanned restaurant technology, which is expected to increase restaurant reception capacity by 30%
- Hema opened its first Robot restaurant, Robot.HE, in February and broke even in four months
- In July, Ele. me announced that its “Future Restaurant” project, which focuses on smart dining infrastructure, has surpassed 1 billion yuan in annual transaction volume and now has hundreds of offline stores in more than 30 cities, with the ping efficiency of up to five times that of ordinary restaurants
▲ Image source: China Fashion Brand network
Jd.com, another Internet giant, is also catching up with JOY’s smart restaurants, which can order, cook and pass food without a human, and expects to operate about 1,000 such restaurants by 2020.
▲ Image: Techweb
03 intelligent catering industry trend into the traditional restaurant will gradually disappear!
There’s no denying that iterations in the restaurant industry are moving into the fast lane. In the past two years, the concept of unmanned restaurant and smart restaurant was just a new term. This year, it has been blooming all over the world and gradually entered people’s life.
At present, smart restaurant schemes in the market can be roughly divided into three types:
- The front hall is “empty”, and big data is added to the dishes and marketing links: that is, queuing, ordering, picking up, checking out and other links are unmanned, while the back kitchen is still manually completed, such as wufangzhai’s unmanned catering
- “Unmanned” upgrade, robot into the kitchen: recipe research and development, clean dishes, dishes and even cooking links, can be achieved through robot operation, such as the opening of the intelligent restaurant haidilao
- Provide “smart restaurant infrastructure” : By enabling restaurants to upgrade to intelligent operation, such as the smart kitchen system created by Changhong
“Three high and one low” (relatively shortage of high-end talents, high operating costs, high rent and low income) has been restricting the development of the traditional catering industry, the future catering industry must be along the direction of efficiency improvement of continuous “self-revolution”.
Intelligent restaurant presented: low labor cost, stable production level (conducive to chain replication), big data support (relying on objective data to make optimal decisions) and other advantages, will eventually be like water, from high to low flow to the depression, will eventually spread to the entire industry.
The intelligent restaurant of Haidilao has created a model room for domestic intelligent catering. In the future, perhaps the specific details will be adjusted in the operation, but it is undeniable that it has sounded the louting horn to The Times: intelligent catering, come!
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