This paper tries to look at the core requirements of cloud management platform from the perspective of relevant users.

** 1. Core demand of ** Construction department: cloud management and operation and maintenance

Generally, the cloud resource management department is responsible for the construction of a cloud management platform. From the perspective of the department personnel, they pay more attention to the o&M management capabilities of various resources, such as unified management of multiple cloud platforms, unified management of non-cloud resources, rapid resource allocation, monitoring, and o&M automation.

Second, the core needs of managers: cloud operation

In the construction of cloud management platform, from the perspective of managers, the core issues to be solved are: clear understanding of who resources are allocated to, how they are used, and whether costs can be reduced through certain operational means.

Iii. Core needs of cloud resource users: cloud services

Users of the cloud management platform, that is, service departments, are the largest users of the cloud management platform. Their core requirements are whether various resources and services needed can be quickly applied for and obtained, whether common operation functions are provided in the process of use, and whether the operation is convenient and so on.

Users of the above three types of cloud management platforms and cloud resource users are the largest in the cloud management platform, which plays a decisive role in the success of the cloud management platform. At the same time, users of cloud resources are also “internal users” of the cloud management platform and have a strong right of discourse and evaluation on the success of the construction of the cloud management platform — “**** is good or not, users are good or not”. Therefore, the needs of such customers need to be highly valued.

From the perspective of enterprise cloud, the core of cloud is servitization, that is, to realize the rapid online supply of all kinds of resources. If cloud is implemented but there is no cloud service portal to realize servitization, the value of cloud will be greatly reduced.

In actual projects, there is no clear and broad consensus on the functional scope of the cloud management platform in the industry, so everyone asks for the cloud management platform according to their own understanding. The initial demand of the cloud management platform tends to be the demand of the construction department, namely the resource operation and maintenance personnel. It was not until the launch of the platform that internal users’ various demands came upon them that they found the cloud service capability was the most important thing, and it was even difficult to promote the cloud management platform because of the weak cloud service capability of the platform.

Therefore, we strongly suggest that we attach great importance to the cloud service module of the cloud management platform and build it into a display stage and internal service window of the cloud capabilities of the resource management department.

So what are the characteristics of a qualified cloud service portal?

  • ** Cloud services are separated from cloud management. ** Cloud managed resources are only part of the cloud service catalog, which can come from multiple different resources and service delivery platforms. Therefore, the cloud service Portal should not be bound to the cloud management, but should have certain independence, especially the user system, service Portal page should be separated from the cloud management.

  • ** Good scalability. ** Easy access to IaaS, PaaS, operation and maintenance services, and flexible expansion; Processes, monitoring and reports can be defined freely and flexibly. To adapt to the gradual cloud and internal management of the gradual optimization process;

  • ** Internal user friendly, with good availability. ** Requires in-depth understanding based on user usage scenarios, which is easy to use and extremely important for internal users without relevant professional knowledge.

  • Flexible and effective measurement, billing and analysis capability. ** can effectively support cloud operation and truly achieve the goal of cost reduction. Metering, billing and analysis functions will be more important in hybrid cloud scenarios, group cloud scenarios and industry cloud scenarios.

** Summary: ** cloud service portal is an important symbol of cloud, a window for cloud resource departments to provide external services and a stage to show their capabilities, and an important symbol and starting point for the success of the construction of cloud management platform. Therefore, great attention should be paid to the construction of cloud management platform.

Cloud service portal is the most important module in cloud management platform, or even one of them.

BeyondCMP Cloud management platform – cloud service portal