01 overview

When COVID 19, a once-in-a-century global pandemic, meets 5G, a revolutionary innovation, what will be the spark? This year’s survey of the industry and various mobile sectors — carriers, suppliers and system integrators — evaluated 2020 in Telecoms.com’s annual industry survey. The results provide an insightful and nuanced picture of how the industry has changed in many ways, and how different it has been over the course of a year.

02 COVID 19: A single stone stirs up a thousand waves

Of course, many parts of the communications industry are negatively affected by COVID 19. Forty-four per cent of the 500 respondents surveyed by Telecoms.com said their business had been negatively affected. But seven out of 10 respondents said the industry as a whole was doing well. The report also details respondents’ expectations for the next year and why they think that way, as well as the investment plans and specific investment technologies they are most interested in.

03 5G: Where will it go?

By the end of the third quarter of this year, more than 100 operators in more than 40 countries around the world had rolled out 3GPP-compliant 5G services, including mobile and fixed mobile access services, and more than two-thirds had deployed virtualized 5G cores or planned to do so within a year. However, despite the rapid rollout of 5G networks around the world, many 5G promises remain unfulfilled. The report details this and explains the obstacles encountered during deployment.

Transition: Shelve or Accelerate?

The pervasive growth of digital life and the quantitative need for remote work are driving the demand for broadband, and the traditional pace will be a major constraint to the deployment of the next generation of fixed access architectures. The report discusses why reducing the total cost of fiber-optic access is of greatest concern to executives, and why most survey participants have yet to understand the value of broadband and 5G convergence. Digital transformation of telecom companies: shelve or accelerate? More than half (54%) of survey participants said that COVID-19 had not affected their companies’ investment in digital transformation, while 22% of respondents said that their investment had actually increased. Moreover, half of respondents (51%) believe that data has become a commodity, while more than a third (37%) believe that data will eventually be commoditized. The report takes an in-depth look at telecom operators, identifying which services are key to the digital transformation in 2021 and how these services will be integrated with new customer needs.

Why is the network layer still a priority?

As the industry moves to the cloud in large numbers, whether private or public, telecom operators are becoming more and more like IT companies. This means more security challenges, and a wider range of types of attacks, and network infrastructure is now just one of many potential targets. The report describes the security challenges faced by telecom industry participants, the strategies and approaches they have deployed to address these challenges, and the health of these strategies.

06 The Final Boundary?

Let’s not ignore Edge Intelligence — a topic discussed first in this report. It explores various aspects of how telecom companies are using and not using EDGE technology in 2020, how they define “EDGE”, and what the biggest challenges are when implementing an EDGE based strategy.

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